Konnect Transit

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Privacy and Policy

Privacy Policy for Konnect Transit

Effective Date: July 28 2024

 

Konnect Transit (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (“App”) and services.

 

1. Information We Collect

 

– Personal Information: When you register as a driver (volunteer) or rider (family), we collect information such as your name, email address, phone number, address, and profile details. For drivers, this includes vehicle information and consent for background checks.

– Ride Information: Details about your ride requests, schedules, and preferences.

– Location Data: Real-time GPS data to provide navigation and tracking services.

– Communication Data: Messages and call logs between drivers and riders within the App.

– Feedback and Ratings: Reviews and ratings you provide post-ride.

 

2. How We Use Your Information

 

– Service Provision: To match riders with available drivers, manage bookings, and facilitate rides.

  Safety and Security: To conduct background checks for drivers, provide real-time tracking, and handle emergencies.

  Communication: To enable in-app messaging and calling without sharing personal phone numbers.

 

·         Improvement and Analytics: To analyze usage patterns, improve our services, and develop new features.

  Compliance: To comply with legal obligations and protect our rights and interests.

 

3. How We Share Your Information:

 

– With Drivers and Riders: To facilitate ride matching and communication.

  Service Providers: Third-party vendors who assist us in providing our services, such as background check services and analytics providers.

  Legal Requirements: If required by law or to protect our rights and safety, we may disclose your information to authorities.

 

4. Data Security

 

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic transmission is completely secure, so we cannot guarantee absolute security.

 

5. Your Rights

 

You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us at [insert contact information].

 

6. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our App. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

 

7. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Konnect Transit

4485 Fulton industrial Blvd SW

STE A1 1272 Atlanta Ga, 30336

Email: info@konncettransit.org

Phone: 404-652-9563

 

 

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